STANDARD DELIVERY SERVICE CONDITION AND CHARGES
Fast, reliable delivery to your jobsite or project - wherever you need it.
Standard delivery surcharge
Effective from 1 October 2024, the new delivery surcharge will replace the existing Freight Policy as following tariff and ordering process:
| Standard Delivery Surcharge | - 2% on Total Sales Order value - Max rate 2,500,000 VND per Sales Order (Exclude VAT) |
. Delivery in Zone 1 - Ship from South Warehouse to HCM, Bình Dương, Vũng Tàu, Long An, Đồng Nai for all weight breaks - Ship from North Warehouse to Hà Nội, trung tâm Bắc Ninh, Hải Phòng, Hưng Yên, Vĩnh Phúc for all weight breaks . Delivery in Zone 2 (other provinces) for shipments < 500 kg . Odd-size: Not applicable |
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Remarks:
a. When you purchase Hilti product through the Hilti website with SO value < 125.000.000 VND, the above delivery surcharge will be automatically added to the net price displayed on your requested quotation or sales order confirmation
When you purchase Hilti product through the Hilti website with SO value > 125.000.000 VND, please reach out Customer Service to be applied max delivery rate 2.500.000 VND
b.Odd-sized items are those that exceed 1 meter in length.
c. For any services not listed above, please reach out to Customer Service for additional support.
DELIVERY TIME
SHIP FROM SOUTH WAREHOUSE
| Ship from South Warehouse | Order before below cut-off time via our Customer Service or www.hilti.vn | Delivery lead-time ( working day) |
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| Zone 1 | Hồ Chí Minh, Dĩ An, Thuận An, Biên Hòa, Bà Rịa-Vũng Tàu | 14:00 | Next days |
| Tân Uyên, Bến Cát, Đức Hòa, An Hạ, Biên Hòa | 14:00 | Within 1-1.5 next days | |
| Zone 2 | Bình Thuận, Tiền Giang, Bến Tre, Vĩnh Long, Cần Thơ, Đồng Tháp, Đồng Tháp, Trà Vinh, Long An, Bình Phước, Bình Phước, Tây Ninh | 14:00 | Within 2-3 next days |
| An Giang, Kiên Giang, Hậu Giang, Cà Mau, Ninh Thuận, Sóc Trăng, Sóc Trăng, Bạc Liêu | 14:00 | Within 3-3.5 next days | |
| Khánh Hòa, Bình Định, Phú Yên, Lâm Đồng, Đà Nẵng, Quảng Nam , Quảng Nam , Bạc Liêu | 14:00 | Within 3-4.5 next days | |
| Daklak, Dắc Nông, Kontum, Gia Lai, Huế, Quảng Ngãi, Quảng Ngãi | 14:00 | Within 4-5 next days | |
| Hà Nội | 14:00 | Within 4-6 next days | |
SHIP FROM NORTH WAREHOUSE
| Ship from North Warehouse | Order before below cut-off time via our Customer Service or www.hilti.vn | Delivery lead-time ( working day) |
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| Zone 1 | Hà Nội, trung tâm Bắc Ninh, Hải Phòng, Hưng Yên, Vĩnh Phúc | 16:00 | Next days |
| Sur- urban area Bắc Ninh, Hải Phòng, Hưng Yên, Vĩnh Phúc | 16:00 | Within 1-1.5 next days | |
| Zone 2 | Thái Bình, Bắc Giang, Ninh Bình, Nam Định, Phú Thọ, Hải Dương, Hải Dương, Thanh Hóa, Hà Nam | 16:00 | Within 3-3.5 next days |
| Nghệ An, Hà Tĩnh, Yên Bái, Quảng Ninh , Tuyên Quang, Hòa Bình, Hòa Bình | 16:00 | Within 3-4.5 next days | |
| Huế, Quảng Nam, Quảng Bình, Đà Nẵng, Quảng Trị | 16:00 | Within 3-5 next days | |
| Quảng Ngãi, Bắc Cạn, Sơn La, Lào Cai, Lai Châu, Hà Giang, Hà Giang, Điện Biên, Cao Bằng, Lạng Sơn | 16:00 | Within 4-5.5 next days | |
| Hồ Chí Minh | 16:00 | Within 4-6 next days | |
CUSTOMER SELF-PICK UP
- Order before 16:00 via our Customer Service or www.hilti.vn
- Next working day pick-up at Hilti Warehouse after 9.30 AM from Monday to Friday
Handling surcharge:
- Free of charge
CUSTOMER SELF-PICK UP SAME DAY
- Order before 14:00 via our Customer Service or www.hilti.vn
- Same day pick-up after 2 hours from Monday to Friday
- Applicable for shipment under 50 Kg only
Handling surcharge
- 100,000 VND/Sales Order (exclude VAT)
EXPRESS DELIVERY (For province outside HCM city & Ha Noi)
- Order before 14:00 via our Customer Service or www.hilti.vn
- Delivery lead-time: reach out Customer Service to check delivery lead-time for your request
- Applicable for shipment under 20 Kg only
Handling surcharge:
- 400,000 VND/Sales Order (exclude VAT)